General Terms and Conditions of Sale (GTC) – NomiraBags.fr

Article 1 – Preamble

1.1 Scope of the General Terms and Conditions
of Sale These General Terms and Conditions of Sale (GTC) apply to all orders placed on the website www.nomirabags.fr
These agreements are concluded between :

  • The customer , a person wishing to make a purchase on the site,

  • NomiraBags , a micro-enterprise registered with the Trade and Companies Register under number 95106548100024, hereinafter referred to as « the seller ».

The customer declares having read and accepted the Terms and Conditions before placing any order. Placing an order implies unreserved acceptance of these Terms and Conditions.

Article 2 – Our Offer

2.1 Product Availability
Our offers are valid while stocks last. Products not held in stock are offered subject to availability from our suppliers. In the event of unavailability after ordering, you will receive a full refund.

2.2 Product Identification
Photographs and descriptions are provided for illustrative purposes only. Please verify compatibility and specifications before purchasing.

Article 3 – Order Processing

3.1 Placing an Order
To place an order, you must create an account or log in, select your products, and choose your delivery and payment methods. Please ensure that you provide accurate information, including your address and email address. Any errors in the information provided may result in delays or additional charges.

3.2 Order validation and electronic signature
The order is validated after:

  • reading and accepting the Terms and Conditions,

  • the choice of payment method,

  • confirmation of the summary.

You will be assigned an order number and a confirmation email will be sent.

3.3 Order tracking
You can track your order via your account on NomiraBags.fr or using the tracking number provided by email.

Article 4 – Payment

4.1 Payment Methods
You can pay for your order by:

  • Bank card (secure and encrypted),

  • Bank transfer,

  • Cheque (order processed upon receipt),

  • Payment on delivery (reserved for business customers after acceptance).

4.2 Retention of Title
The products remain the property of NomiraBags until full payment is received. Risk is transferred upon delivery.

4.3 Default of payment
In the event of default of payment of a previous order or ongoing dispute, NomiraBags may refuse a new delivery.

Article 5 – Delivery

5.1 Delivery methods

  • Mondial Relay : delivery to a collection point, estimated delivery time 3 to 5 working days.

  • Colissimo : home delivery, estimated delivery time 2 to 3 working days.

5.2 Delivery charges
Delivery charges are specified when ordering and may vary depending on the weight and method chosen.

5.3 Delivery Delays
NomiraBags strives to meet the estimated delivery times. Delays caused by carriers or force majeure do not entitle the customer to any compensation.

Article 6 – Satisfaction Guaranteed or Your Money Back

You have 14 days after receipt to change your mind. Products must be returned undamaged and in their original packaging. Return shipping costs are your responsibility, except for defective products.

Article 7 – Receiving and Returns

7.1 Returns and refunds
Defective or non-conforming products can be returned according to the procedure below:

  1. Contact customer service at contact@nomirabags.fror at 06 59 98 23 92 .

  2. Return the product in secure packaging with invoice and reason for return.

7.2 Package Verification
Check the condition of the package upon receipt. Any anomaly must be reported within 3 days.

7.3 General Return Conditions
All returns must be accepted by customer service. Non-compliant returns may result in a refusal of refund.

Article 8 – Product Guarantees

  • Backpacks are covered by the legal guarantee of conformity and against hidden defects in accordance with the Consumer Code.

  • Generic spare parts are guaranteed for 90 days.

  • Products must be returned in their original packaging to be eligible for the warranty.

Article 9 – Legal Notices and Responsibilities

Disclaimer:
NomiraBags is not responsible for cases of force majeure or disruptions related to carriers.

Article 10 – Applicable Law and Disputes

These Terms and Conditions are governed by French law.
Any dispute will be submitted to the competent courts in France.

Contact Service Client

  • Email : contact@nomirabags.fr

  • Telephone: 06 59 98 23 92

  • Return address for after-sales service: NomiraBags, 17 Place Paul Arène, 04200 Sisteron, France